Returns & Exchanges

At Old Row, we want to ensure you are 100% satisfied with your purchase. If your gear doesn't fit or meet your expectations, you can return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Your Label

  Select your reason for return and download the prepaid shipping label provided; a small return shipping fee will be deducted from your final refund.

• 3.
  Package Your Gear

  Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unwashed condition.

• 4.
  Drop It Off

  Affix the label to your package and drop it off at any authorized carrier location; you will receive a confirmation email once your refund is processed.